Final Exam: Google Business Profile & Local SEO
Ten questions, seven correct to pass. This tests whether the core ideas stuck — not memorization of trivia. Pass it and you earn +100 XP plus the course completion badge. You can retake it as many times as you like.
1. What is the map pack?
Why: They appear for local searches — the map pack is the three business listings Google shows above the regular results.
2. What does NAP stand for — and why does it matter?
Why: It must be identical everywhere or rankings suffer.
3. Which primary category should you choose?
Why: Specifically, the one matching what customers actually search for when they want your main service — the category is a search term, not a description.
4. What’s the right way to build reviews?
Why: With a frictionless direct link, steadily over time — reviews are a system you run, not an annual event.
5. How should you respond to a negative review?
Why: Future customers read your response.
6. What is a citation?
7. What are the three core local ranking factors?
8. Why upload photos to your profile regularly?
Why: And real photos are proof to customers — both effects compound the longer you keep it up.
9. What’s wrong with stuffing keywords into your business name?
Why: A suspension can erase years of work — the name field is for your real business name, nothing else.
10. What should you do about a duplicate listing?
Why: Duplicates split reviews and confuse rankings — one listing carrying all the reviews is the goal.